Devices do are recognized but cannot be controlled anymore suddenly

JohnF — Mon, 30 Aug 2021 22:23:26 GMT

Disclaimer: This thread was migrated from our previous version of the Google Nest Community. You can continue to receive updates on your thread issue here or simply ask, browse or more in the new Google Nest Community.

Original poster: Tim van Haren

I have lamps from the Lidl on the Zigbee connected to Google home. The devices used to work without any problem. Now (no changes made) the devices are still detected but cannot be turned on or off in the Google app nor on the voice commands. The status is displayed correctly and I can control them using the Lidl app.

Re: Devices do are recognized but cannot be controlled anymore suddenly

JohnF — Mon, 30 Aug 2021 22:24:14 GMT

Since these are third-party integrations, this is probably (not 100%) an issue on the side of manufacturer of your lamps. It's probably worth checking with their support about this.

-from Binary Jay (Product Expert)

topic Re: Devices do are recognized but cannot be controlled anymore suddenly in Apps / Account

Devices do are recognized but cannot be controlled anymore suddenly

Re: Devices do are recognized but cannot be controlled anymore suddenly