topic Re: mi 360 camera not casting in Apps / Account

mi 360 camera not casting

pleonidas — Wed, 30 Nov 2022 08:25:15 GMT

My mi 360 home security camera 2k can't cast on the nest hub or chromecast. It says something went wrong with the cam. The mi app is linked to the google home app and all the other mi devices work fine. I tried rebooting the cam, syncing all the linked devices and linking the app multiple times but it doesnt solve the issue. Is anyone else having the same issue?

Re: mi 360 camera not casting

Veggiesmile — Wed, 30 Nov 2022 21:31:15 GMT

I’ve got the same issue.

In my case unable to cast in mi smart clock.

Re: mi 360 camera not casting

Juni — Sat, 03 Dec 2022 22:08:19 GMT

Hi folks,

Thanks for posting here in the Google Nest Community.

I know how it feels when something isn’t working as it should, so let’s check what’s going on. Based on the response by Veggiesmile it appears that the issue is not just happening to Nest devices. Has anyone of you tried contacting Mi Home support? You can also do a sequential reboot. First, unplug your Nest displays and Chromecast for 30 seconds, then do the same thing on your Wi-Fi router to refresh both devices and your Wi-Fi signal.

Let me know how it goes.

Thanks,

Juni

Re: mi 360 camera not casting

Bishan — Sun, 04 Dec 2022 06:46:34 GMT

I have got the same issues. Did all reset still can't get it to stream. Was there any changes ?

Re: mi 360 camera not casting

Princesss — Tue, 06 Dec 2022 02:54:47 GMT

Hi Bishan,

Sorry to hear about this. Could you please list down the devices that are not working when casting/streaming? Also, what's the exact command have you used?

Best,

Princess

Re: mi 360 camera not casting

rajeshvparikh — Tue, 06 Dec 2022 09:09:10 GMT

Hi All,

This issue appears to me as well. I am not able to stream mi camera 360 on nest display. I get the same message as something went wrong. Google please fix this issue.

Re: mi 360 camera not casting

Princesss — Wed, 07 Dec 2022 01:23:29 GMT

Hi rajeshvparikh,

We're sorry to hear about this. Have you already contacted Mi support regarding this?

Best,
Princess

Re: mi 360 camera not casting

Princesss — Sat, 10 Dec 2022 01:31:08 GMT

Hello there,

We just want to check if you have seen our response posted above. Let us know if you have additional questions, otherwise we'll be locking the thread.

Best,

Princess

Re: mi 360 camera not casting

Azarco — Sun, 11 Dec 2022 19:21:08 GMT

Hey everyone,

One quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need assistance, feel free to start a new thread in the Community and we’ll be happy to help.

Regards,

Alex