topic Re: google home app in Apps / Account

google home app

kimbeltson — Tue, 21 Sep 2021 08:56:16 GMT

hi! i have problem with my google home app. I try to connect my smarthome devices but app says "could not reach *philips hue* please try again". what should i do? Only app i can connect is samsung smartthing

Re: google home app

GarrettDS — Mon, 27 Sep 2021 17:40:30 GMT

Hey there,

Sorry for the late response, but I wanted to drop in here to help.

I understand that issues with lights connecting tot he Home app can be confusing but I definitely wanted to stop by and see how I could help.

Just wanted to double check to see if you were still needing help on this? If so, what troubleshooting steps have you tried?

Please let me know.

Best regards,

Garrett DS

Re: google home app

GarrettDS — Thu, 30 Sep 2021 15:56:55 GMT

Hey there,

Just wanted to jump in here to check to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Have a great day.

Garrett DS

Re: google home app

GarrettDS — Fri, 01 Oct 2021 15:37:48 GMT

Hey folks,
It looks like we haven't heard back from the OP so I'm going to go ahead and lock the thread. If you have any further questions or concerns, feel free to create a new thread.

Have a great day,
Garrett DS