topic Re: No option to join Public Preview on Google Home App in Apps / Account

No option to join Public Preview on Google Home App

boferguson — Fri, 02 Dec 2022 16:19:17 GMT

I'd like to join the public preview on the Google Home app. But when I look under the "General" section of the "Settings" tab, I do not see the option to join the public preview. I've checked to make sure I have the latest version of the app -- I do. I can't find any other reason why the option may not be showing up. Thoughts?

Re: No option to join Public Preview on Google Home App

78912 — Mon, 05 Dec 2022 00:42:17 GMT

Close the app and try clearing the app cache. Phone settings/Apps/Home/Storage & Cache/Clear cache.

Then reopen the Google Home App and see if the option is present.

Re: No option to join Public Preview on Google Home App

Xristogeek — Mon, 05 Dec 2022 14:20:36 GMT

No that doesn't work

Re: No option to join Public Preview on Google Home App

boferguson — Mon, 05 Dec 2022 20:15:40 GMT

Sorry, tried it, but that didn't work.

Re: No option to join Public Preview on Google Home App

Jkraft650 — Tue, 06 Dec 2022 18:32:52 GMT

I got an email about this to request invite but also don't have the option in settings menu

Re: No option to join Public Preview on Google Home App

78912 — Tue, 06 Dec 2022 20:18:58 GMT

You request the invite from within the Google Home App itself. Click the gear icon and then click Public Preview. It took my invite about 2 weeks to show up once I may the request.

Re: No option to join Public Preview on Google Home App

Jkraft650 — Tue, 06 Dec 2022 20:23:13 GMT

the option to request invite is not in my home app settings.

Re: No option to join Public Preview on Google Home App

78912 — Tue, 06 Dec 2022 20:29:23 GMT

Ok then try this, if you already haven't:

1. Clear the Google Home App cache - then open the app and check. (Phone Settings/Apps/Home/Storage & Cache/clear cache)

2. Check for an update on the Google home App on the play store the current version is 2.60.60.5

3. restart the phone/tablet

Re: No option to join Public Preview on Google Home App

Jkraft650 — Tue, 06 Dec 2022 20:33:11 GMT

Yea Im an idiot there are 2 different settings buttons for home app one under the profile picture and one on the main UI ...the preview request is found by opening the main ui settings not the profile home app settings

Re: No option to join Public Preview on Google Home App

78912 — Tue, 06 Dec 2022 20:45:46 GMT

Sorry, I just assumed that's where you were checking - glad you got it sorted out.

Re: No option to join Public Preview on Google Home App

boferguson — Tue, 06 Dec 2022 21:00:24 GMT

Thanks. I'm sorry to admit I was making the same mistake. I was defaulting to the user-menu settings option. I found this immediately once I read your post.

Re: No option to join Public Preview on Google Home App

Jeff — Thu, 08 Dec 2022 20:50:50 GMT

Hi boferguson,

It looks like you were able to get this figured out. I did want to check in and see if you needed anything else or to see if you're all set here. If you need anything more, just let us know.

Thanks,
Jeff

Re: No option to join Public Preview on Google Home App

boferguson — Thu, 08 Dec 2022 21:46:24 GMT

All set, thanks.

Re: No option to join Public Preview on Google Home App

Jeff — Thu, 08 Dec 2022 22:15:55 GMT

Perfect. Thanks, boferguson.

Hey everyone,

Since we have our resolution on this, I'll be marking things as resolved in the next day. If you have any more needs, please let me know.

Thanks,
Jeff