topic Re: Wrong Rewards program in Apps / Account

Wrong Rewards program

Rach0529 — Thu, 08 Dec 2022 17:45:12 GMT

I believe I enrolled in the wrong rewards program. I should be enrolled in Auto Grid Flex Saver with Glendale Water and Power. I do not know how to fix this.

Please advise.

Re: Wrong Rewards program

Azarco — Wed, 14 Dec 2022 21:16:20 GMT

Hey Rach0529,

Thanks for reaching out.

To confirm, do you have a Nest Thermostat device? Are you pertaining to Rush Hour Rewards? Tell us more, we'd love to help.

Best,
Alex

Re: Wrong Rewards program

Markjosephp — Sun, 18 Dec 2022 17:36:22 GMT

Hello there,

Thanks for assisting, Alex.

@Rach0529, I'm checking back in — how's it going? Still need our help? Please let us know so we can assist you right away.

Regards,

Mark

Re: Wrong Rewards program

Markjosephp — Mon, 19 Dec 2022 19:21:30 GMT

Hello Rach0529,

I'm checking in to make sure that you've seen our response. If you have any further questions or concerns, please let us know before we lock this thread in 24 hours.

Thanks,

Mark