topic Need help deleting defunct google nest home group in Apps / Account

Need help deleting defunct google nest home group

ALResident — Sat, 17 Dec 2022 16:47:23 GMT

Dropcam HD died, need to delete google nest home group in home and nest app that shows up and new product installs, but I have no hardware to activate, The camera is dead, how do I delete Google Nest home groups that are not active due to no hardware any longer? I also want to revoke nest access but want to delete groups first so they don't show in google system elsewhere.

Android 9 & PC

Re: Need help deleting defunct google nest home group

ALResident — Sat, 17 Dec 2022 17:00:00 GMT

SOLVED

open home app on android,

beside the name on home screen is an arrow,

click it,

then go to defunct home group you selected,

go to settings,

delete home profile.

Re: Need help deleting defunct google nest home group

MplsCustomer — Sat, 17 Dec 2022 19:31:24 GMT

@ALResident

These are Google Nest's help pages on deleting Google Nest "homes":

https://support.google.com/googlenest/answer/9293015?hl=en&co=GENIE.Platform%3DiOS#zippy=%2Cmove-a-nest-product-to-another-home%2Cremove-a-home-from-the-nest-app

https://support.google.com/googlenest/answer/9155535?hl=en#zippy=%2Cdelete-a-home

Re: Need help deleting defunct google nest home group

Princesss — Wed, 21 Dec 2022 06:07:29 GMT

Hi folks,

Thanks for visiting the Community.

@ALResident, I've seen that his thread has reached its resolution. If you have additional questions, feel free to respond to this thread and we'd be happy to assist you further. By the way, thanks for sharing the steps you did. It would be really helpful for others who are also experiencing the same thing.

Thanks also @MplsCustomer for chiming in.

Best,

Princess

Re: Need help deleting defunct google nest home group

janthadeus — Sun, 25 Dec 2022 02:03:38 GMT

Hey ALResident,

Thanks for posting and we appreciate your time in providing the Community the steps that removed the home structure — it's a big help. As we got our resolution here, I'm going to mark this thread as resolved. I'll be locking this thread if we won't hear back from you again in 24 hours. Should that happen, feel free to create a new one if you have more questions or have other concerns in the future.

Thanks for the help here, MplsCustomer and Princess.

Best,