topic Re: Missing location trigger for routines in Apps / Account

Missing location trigger for routines

Raduneda — Sat, 17 Dec 2022 07:30:00 GMT

Hi,

If I try to create a new routine based on my phone's location there is no option to do so.

I only have the starters "at specific time", "at sunrise/sunset" and "when alarm îs dismissed".

I would like for my nest mini to tell me useful data when I areive home for example.

Re: Missing location trigger for routines

Azarco — Tue, 20 Dec 2022 21:46:37 GMT

Hey Raduneda,

Thanks for reaching out.

While you can use the ready-made and custom routines, using your phone's location as a trigger isn't available. Check this article for more information. Let us know if you have other questions.

Best,
Alex

Re: Missing location trigger for routines

Raduneda — Tue, 20 Dec 2022 22:17:19 GMT

Hey Alex,

So, this option is not available ( https://support.google.com/googlenest/answer/10000312#zippy=%2Cpresence-sensing-and-how-its-used-for-your-home-away-routines%2Chow-your-phones-location-works-with-your-presence-sensing ) ?

Best,

Radu

Re: Missing location trigger for routines

Azarco — Wed, 21 Dec 2022 22:08:17 GMT

Hey Raduneda,

We're sorry for the confusion. Home & Away Routines can use presence sensing to determine when to start. You can choose which devices, if any, will help determine if someone is home or everyone’s away.

To set up presence-based routines, ask the customer to do the following:

Open the Google Home app then tap Routines.
Select the routines for how devices and settings will adjust:
- When the first person comes home
- When everyone’s away
(Optional) Select the devices the customer wants to use to determine if someone’s home.
(Optional) Set up the mobile phone’s location to be used for presence sensing. Enter the home address and put the pin on the map to confirm.

Keep us posted.

Regards,

Alex

Re: Missing location trigger for routines

Raduneda — Fri, 23 Dec 2022 21:55:29 GMT

Thank you for the quick answer again. I have managed to set them up, somehow the menu to set these routines was not appearing on my device.

Re: Missing location trigger for routines

Azarco — Sun, 25 Dec 2022 16:43:11 GMT

Hello there,

We're glad to hear that you're able to set up your routines. Please let me know if you have other questions or concerns otherwise, I'll go ahead and lock this thread after 24 hours.

Cheers,

Alex