topic Re: Only owner can change Digital Wellbeing? in Apps / Account

Only owner can change Digital Wellbeing?

Megglesz — Sun, 25 Dec 2022 05:08:34 GMT

Hello

We have multiple devices on our home, and our child has just received a Nest Hub for his bedroom.

I want to set up the digital wellbeing settings, to restrict certain things, but only the "Owner" can access these settings - which is my husband.

Surely that's not true? Not even someone whose access is set to "Full Access" can change digital wellbeing settings???

Help please 🙂

Thanks

Re: Only owner can change Digital Wellbeing?

Azarco — Thu, 29 Dec 2022 21:32:45 GMT

Hey Megglesz,

Thanks for reaching out.

Downtime schedules can only be created or changed by the person who initially set up the device. You can use your account in setting up your child's Google Nest Hub so that you can control his/her device. You can check this guide for more information.

Hope this helps.

Best,
Alex

Re: Only owner can change Digital Wellbeing?

Azarco — Sun, 01 Jan 2023 21:39:37 GMT

Hello there,

I hope I'm able to answer your questions. Let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.

Regards,

Alex

Re: Only owner can change Digital Wellbeing?

Megglesz — Mon, 02 Jan 2023 03:38:04 GMT

Thanks Alex

It did answer my question - I'm just stunned, to be honest. How ridiculous that only 1 person can be set as the "owner" and have access to certain settings and features.

Google really should change that.

Re: Only owner can change Digital Wellbeing?

Azarco — Mon, 02 Jan 2023 22:11:49 GMT

Hi Megglesz,

We hear you! We’re always trying to improve our user’s experience and we'll take it as feedback.

I suggest that you send feedback using your devices by saying, "Hey Google, send feedback," or by following the steps on this link. Let me know if I can assist with anything else, otherwise I’ll be locking this thread after 24 hours.

Thanks,

Alex