topic Re: Sold my business, How do I transfer my Nest account to a new owner, in Apps / Account

Sold my business, How do I transfer my Nest account to a new owner,

JMeeder — Wed, 04 Jan 2023 16:35:27 GMT

I sold a commercial building that has 7 thermostats and 3 smoke detectors. The thermostats are set up with schedules and are running well in the current tenant's spaces. (owner manages the thermostats). The new owner and I do not want to have to delete and reset to factory settings, and set up the schedules again.

Is there a way I can just transfer or assign my NEST account to the new owners?

Thank you for your your assistance.
Josh M

Re: Sold my business, How do I transfer my Nest account to a new owner,

kiltguy2112 — Wed, 04 Jan 2023 16:56:18 GMT

The only way I know of would be to give them the Google account it is attached to. Unfortunately there is no way to elevate a "family member" to owner and then delete the old owner.

Re: Sold my business, How do I transfer my Nest account to a new owner,

Markjosephp — Tue, 10 Jan 2023 22:15:40 GMT

Hello folks,

I wanted to stop by and see how I could help.

Thanks for assisting, @kiltguy2112.

@JMeeder, Thank you for taking the time to let us know about your inquiry. In addition to what was said by kiltguy2112, to give the new owner full access to the Nest Thermostat, including the Nest Protect. Resetting the Account Connection would be required; this will permanently delete your account and allow them to add the devices to their own. However, settings such as the temperature schedule would be removed, so they may need to create their own preferences.

Please let us know if you have more questions.

Regards,

Mark

Re: Sold my business, How do I transfer my Nest account to a new owner,

aatienza — Sat, 14 Jan 2023 06:29:45 GMT

Hey there,

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have.

Thanks,

Archie

Re: Sold my business, How do I transfer my Nest account to a new owner,

aatienza — Wed, 18 Jan 2023 06:35:14 GMT

Hello there,

Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.

Thanks,

Archie