topic Re: Home App doesn't have "Paired Bloototh Devices" button in Apps / Account

Home App doesn't have "Paired Bloototh Devices" button

behemoth — Tue, 06 Dec 2022 03:45:41 GMT

All google docs on how to pair a bluetooth device (like this one https://support.google.com/googlenest/answer/7381505#zippy=%2Cusing-the-google-home-app) go like "open and click 'Paired Bluetooth Devices' button".

But there is no such button in my Google Home App - I tried to install it on 3 android devices - same story, I also tried it with 2 ChromeCast devices - latest generation and generation 3 - same story for both ChromeCast devices and all android devices - there is no "Paired Bluetooth Devices" button in the Google Home App (in device settings, "Audio" menu).

Please help!

Re: Home App doesn't have "Paired Bloototh Devices" button

Azarco — Tue, 13 Dec 2022 19:41:09 GMT

Hey behemoth,

Thanks for reaching out.

Pairing Bluetooth is only available if you have Google Home or Google Nest speakers and displays as well as Chromecast with Google TV (4K and HD). If you have the older Chromecast devices, they don't have Bluetooth capability.

Best,

Alex

Re: Home App doesn't have "Paired Bloototh Devices" button

aatienza — Tue, 27 Dec 2022 02:44:14 GMT

Hey there,

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have.

Thanks,

Archie

Re: Home App doesn't have "Paired Bloototh Devices" button

aatienza — Thu, 05 Jan 2023 00:57:38 GMT

Hello there,

Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.

Thanks,

Archie