topic Google Home x MiHome not linking in Apps / Account

Google Home x MiHome not linking

HeyGooGoo — Fri, 06 Jan 2023 18:40:35 GMT

Trying to connect Mi Home with Google Home app without success (no devices found, never worked). Indicates "no device found" despite having both a fan and robot vacuum in Mi Home that work perfectly fine with the native app. Unlinking and re-linking didn't resolve the issue. All apps and hardware are up to date. No problem linking Philips Hue products.

I am unable to link my Google account directly in the Mi Home app (produces a developer non-compliance warning indicating this action is blocked by Google).

Phone: Pixel 6, android 13

Home App: Public preview (Q4 2022 access release)

Location: Switzerland

Account: regular Gmail (same for both Home & Mi)

Network: same network for all devices & applications

Re: Google Home x MiHome not linking

Azarco — Wed, 11 Jan 2023 23:48:01 GMT

Hey HeyGooGoo,

We're sorry for the trouble this may have caused you — let's sort this out.

Is this the first time you're linking your Mi Home account to your Google Home app? Are you getting a message when you're linking your Mi Home account? Have you tried removing and adding back your Mi Home devices from its native app? If so, give resetting your Google Home speaker a try.

Let us know how it goes.

Best,

Alex

Re: Google Home x MiHome not linking

Dan_A — Sun, 15 Jan 2023 01:47:56 GMT

Hey there,

I wanted to follow up and see if you still need help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.

Regards,

Dan

Re: Google Home x MiHome not linking

HeyGooGoo — Sun, 15 Jan 2023 22:37:34 GMT

I have not been able to link my accounts as of yet. When I'm attempting to link, the Google Home app says it's unable to link (no device found). I haven't tried unlinking - will do and I'll see how it goes.

Re: Google Home x MiHome not linking

Dan_A — Tue, 17 Jan 2023 01:12:38 GMT

Hi HeyGooGoo,

Have you already tried the unlinking and re-linking of your devices to Google Home app? If so, how was it?

Looking forward to your responses.

Best,

Dan

Re: Google Home x MiHome not linking

Dan_A — Tue, 24 Jan 2023 19:30:26 GMT

Hey there,

I wanted to follow up and see if you still need help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.

Thanks,

Dan

Re: Google Home x MiHome not linking

Dan_A — Wed, 25 Jan 2023 19:56:34 GMT

Hi HeyGooGoo,

We haven't heard from you in a while so we'll be locking this thread if there is no update within 24 hours. If you need assistance or want to discuss topics, feel free to start a new thread.

Kind regards,

Dan