topic Re: Divorced…how do I leave a home without disrupting google home setup? in Apps / Account

Divorced…how do I leave a home without disrupting google home setup?

atando2 — Mon, 09 Jan 2023 05:10:34 GMT

The leave a home page says people won’t be able to access services or devices, but my ex is also a manager of the home. I don’t want to make it difficult for her. I also noticed that in the Nest App, I’m the owner since I first set everything up years ago, but was able to make her a manager in the Home App.

Re: Divorced…how do I leave a home without disrupting google home setup?

David_K — Mon, 09 Jan 2023 10:34:08 GMT

The level of disruption depends on what devices you have.

Devices that will no longer be available and will need to be reset and setup again:

Nest thermostats, alarms, locks, and cameras. If you’ve set up a Nest Cam with a Nest Hub Max, the Nest Hub Max will also no longer be available.

Devices that will continue to be available:

Google Nest Wifi, Google Wifi, Assistant-enabled speakers and displays, and Chromecast devices will still be available to other home members even if you remove yourself from the home.

If you have Google TV, Your Google TV account won’t be removed from this home. You will have to sign out of this account on this home’s Google TVs or remove it by going to account.google.com.

Share a home and devices in the Google Home app - Google Nest Help

Aside from that, all the best for the future!

Re: Divorced…how do I leave a home without disrupting google home setup?

Juni — Thu, 12 Jan 2023 17:49:29 GMT

Hi folks,

Thanks for the help, @David_K.

@atando2, thanks for posting. I hope you've got the answer you're looking for. If you're still in need of any assistance, feel free to let us know.

Regards,

Juni

Re: Divorced…how do I leave a home without disrupting google home setup?

Dan_A — Tue, 17 Jan 2023 01:15:30 GMT

Hey there,

I wanted to follow up and see if you still need help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.

Best,

Dan

Re: Divorced…how do I leave a home without disrupting google home setup?

Dan_A — Wed, 18 Jan 2023 01:24:32 GMT

Hi atando2,

We haven't heard from you in a while so we'll be locking this thread if there is no update within 24 hours. If you need assistance or want to discuss topics, feel free to start a new thread.

Thanks,

Dan

Re: Divorced…how do I leave a home without disrupting google home setup?

atando2 — Wed, 18 Jan 2023 01:26:33 GMT

Hi Dan,

Thanks for the responses. However, this doesn't help my situation. Google really needs to fix the way someone can leave or transfer a home to another party without having to dismantle all connections with all the devices. It's pretty stupid.

Re: Divorced…how do I leave a home without disrupting google home setup?

Dan_A — Wed, 25 Jan 2023 00:46:52 GMT

Hey there,

I understand that it would be a very useful feature for you to be able to transfer devices from one account to another without any disruptions or troubleshooting steps but it's not available. It’s good to know that there are suggestions coming from the users of our devices and we appreciate that. It would be extremely helpful for us if you can provide us your insights and feedback on what are the things we should improve for a better user experience.

Let us know if you have additional questions, otherwise we'll be locking the thread in 24 hours.

Cheers,

Dan