topic Re: Chromecast cannot Connect to Netflix in Apps / Account

Chromecast cannot Connect to Netflix

Yopyop — Sat, 12 Nov 2022 20:46:42 GMT

Hello,

I cant link my Netflix account to my Chromecast.

I login and It says https://clients3.google.com/cast/auth/3p/done?status=error would you help me? Thanks

Re: Chromecast cannot Connect to Netflix

MplsCustomer — Sat, 12 Nov 2022 20:54:00 GMT

Something broke the integration between Google Home accounts and Netflix on Nov. 10 and Google Nest Support was saying the night of Nov. 10 it would take 24-48 hours to fix it; as of right now, it's not fixed:

https://www.googlenestcommunity.com/t5/Speakers-and-Displays/Netflix-currently-not-working-on-Nest-Hubs/td-p/281505

Other posts in this forum (with no response from Google Nest) include:

https://www.googlenestcommunity.com/t5/Speakers-and-Displays/Google-hub-max-won-t-link-to-Netflix/m-p/282215

https://www.googlenestcommunity.com/t5/Apps-Account/Unable-to-link-Netflix-to-Google-Home/m-p/282057

Re: Chromecast cannot Connect to Netflix

Yopyop — Sat, 12 Nov 2022 20:56:40 GMT

Ok, thanks, great, i think It was me. Thank you very much

Re: Chromecast cannot Connect to Netflix

MplsCustomer — Sat, 12 Nov 2022 20:58:06 GMT

I thought the same thing, but finally went to the Support Contact page on Thursday night.

Re: Chromecast cannot Connect to Netflix

Yopyop — Sat, 12 Nov 2022 21:32:56 GMT

Thank you. I really apreciate It. Thanks

Re: Chromecast cannot Connect to Netflix

Nestorbr — Sun, 13 Nov 2022 03:18:25 GMT

Onrigado. Estou com o mesmo problema. Sou do Brasil. Netflix desvinculado. Disney+ está perfeito.

Re: Chromecast cannot Connect to Netflix

Mixe — Sun, 13 Nov 2022 11:42:20 GMT

Yup, this is a problem for me too in Sweden. No connectivity Netflix --> Google. When I disconnected Netflix and tried to reconnect (as I was prompted to do by the app) all I get is a blank page.

Re: Chromecast cannot Connect to Netflix

MplsCustomer — Sun, 13 Nov 2022 16:55:38 GMT

We were able to re-link about 8 am US central time Nov. 13 and are able to play, although on one try Google said it was having trouble and try again, but on the second try we were able to. Maybe they're still getting the kinks out of the problem.

Re: Chromecast cannot Connect to Netflix

MplsCustomer — Wed, 16 Nov 2022 22:26:49 GMT

Our link to Netflix, which was fixed on the morning of Nov. 13, is now broken again. When attempting to play something on Netflix, it starts to play and then says "Your account is no longer linked. Please relink through the companion app." But in the Google Home app, we are still linked to Netflix. When I clicked on "Manage" I got a message with a screen entitled "This app will be linked to" title with a blank profile square and a "Confirm" button; clicking that brought up a Sign In screen, which returned me to the same screen with the "Confirm" button. If I clicked "Unlink" and tried once again to link, I got the now infamous blank "clients3.google.com screen" and nothing else.

I just spent 105 minutes on the phone with Netflix Support. They said they were completely unaware of this issue. I told them it was affecting hundreds of Google Nest Hub customers and sent them links to posts in this forum. They said they would investigate.

Re: Chromecast cannot Connect to Netflix

Bel1 — Mon, 26 Dec 2022 21:45:03 GMT

Did they fix this - first time Netflix user and having the same issues

Re: Chromecast cannot Connect to Netflix

Mlabrador — Thu, 19 Jan 2023 22:34:35 GMT

Hi folks,

Thanks for posting in the community and apologies for the late response. Just wanted to check if you are still experiencing Netflix unable to connect to your Chromecast? Keep me posted.

Best,

Nikki

Re: Chromecast cannot Connect to Netflix

Mlabrador — Mon, 23 Jan 2023 19:58:07 GMT

Hi folks,

Just checking in if you still need help? I'll be locking the thread within 24 hours and consider this as complete. If you have other questions feel free to create a new thread.

Best,

Nkki

Re: Chromecast cannot Connect to Netflix

Yopyop — Mon, 23 Jan 2023 19:59:12 GMT

Everything is ok. Thank u very mucho 😃

Re: Chromecast cannot Connect to Netflix

Mlabrador — Thu, 26 Jan 2023 03:04:21 GMT

Hi Yopyop,

That's good to hear. I'll be locking the thread now. Feel free to create a new one.

Best,

Nikki