topic Re: Technician needed in Apps / Account

Technician needed

Bradmacca56 — Wed, 25 Jan 2023 04:09:46 GMT

I need help logging into a particular app (Optus sport) using my gen 3 chrome cast. I was assured on purchase it would work. Thanks.

Re: Technician needed

MplsCustomer — Wed, 25 Jan 2023 16:39:41 GMT

@Bradmacca56

You can reach Support by starting with this link:

https://support.google.com/googlenest/gethelp

Re: Technician needed

Juni — Wed, 25 Jan 2023 19:27:07 GMT

Hi folks,

Thanks for the help, @MplsCustomer.

Bradmacca56, thanks for posting, Have you had the chance to contact our support team? If so, do you have a case number so we can further check on it? Also check the steps below on how to cast from the Optus sport to your Chromecast.

Cast from Chromecast-enabled apps to your TV

Make sure the mobile device, tablet or computer you're using to cast is on the same Wi-Fi network as your Chromecast or TV with Chromecast built-in.
Open a Chromecast-enabled app.
Tap the Cast button .
- Note: The Cast button isn't located in the same place across all Chromecast-enabled apps.
Tap the device you'd like to cast to.
When you're connected, the Cast button will turn solid, letting you know you're connected.
You can now cast videos, movies, and TV shows directly to your TV.
To stop casting, tap the Cast button Disconnect.

Check this link for more information.

Regards,

Juni

Re: Technician needed

Juni — Sat, 28 Jan 2023 22:53:01 GMT

Hi there,

It's me again. I want to make sure you're all good — how did the steps go?

Thanks,

Juni

Re: Technician needed

Jake — Mon, 30 Jan 2023 18:22:19 GMT

Hey there,

I wanted to check in, and let you know that I will be locking the thread in 24 hours.

Best regards,

Jake