topic Re: Cannot Remove Bulb in Apps / Account

Cannot Remove Bulb

Tom0 — Sun, 22 Jan 2023 23:54:06 GMT

Hi,

I previously had access to an ex-partners google home. In that home was a Mirabello RGB bulb.
Since leaving that household, the Mirabello bulb is linked to me, but I do not have access to the bulb, any Mirabello account or the google home where it is physically present.
I cannot unlink the device as when you click ‘unlink’ there is no device to unlink on the next page.
I cannot move this bulb into a room.
How can I remove this device?

Thanks for your help!

Tom

Re: Cannot Remove Bulb

Juni — Thu, 26 Jan 2023 22:16:12 GMT

Hi Tom0,

Thanks for posting here in the Google Nest Community.

Good question, let me help you. You can go to this link and remove the Mirabello RGB bulb directly to your Google account.

Let me know how it goes.

Regards,

Juni

Re: Cannot Remove Bulb

Jake — Mon, 30 Jan 2023 18:23:25 GMT

Hey there,

I wanted to check in and see if you managed to see Juni's post. Please let me know if you have any questions from here. I would be happy to assist, and make sure you are good to go.

Best regards,
Jake

Re: Cannot Remove Bulb

Jake — Tue, 31 Jan 2023 22:01:37 GMT

Hey there,

I wanted to check in, and let you know that I will be locking the thread in 24 hours.

Best regards,

Jake