topic Adding second user to app in Apps / Account

Adding second user to app

Trudie62 — Sat, 04 Feb 2023 12:27:34 GMT

I’m trying to connect to my husbands account but although I’ve accepted the invite the screen just shows the home picture and add account. When i tap on home, it just says no recent activity? Can anyone help please?

Re: Adding second user to app

Azarco — Wed, 08 Feb 2023 19:51:47 GMT

Hey Trudie62,

Thanks for reaching out — let's see what's going on.

Are you inviting a regular Account user? Did you receive any message when inviting your husband to your home? Make sure you're connected to the same network. Have you tried reinstalling the Google Home app from his phone? Check this article for more information.

Best,
Alex

Re: Adding second user to app

Juni — Sat, 11 Feb 2023 21:54:35 GMT

Hi there,

I just wanted to follow up if you were able to try the steps provided. Please let us know as we would be happy to answer any questions you may have.

Thanks,

Juni

Re: Adding second user to app

Azarco — Mon, 13 Feb 2023 18:04:18 GMT

Hello Trudie62,

We haven't heard from you in a while so we'll be locking this thread if there is no update within the day. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the Community.

Regards,

Alex