topic Re: Combine Homes in Apps / Account

Combine Homes

ericmark — Sun, 05 Feb 2023 11:55:06 GMT

Some how I have two homes in the app, both with same name and address, with some items being shown with one home and some with the other, is there a way to combine the two?

Re: Combine Homes

MplsCustomer — Sun, 05 Feb 2023 15:13:43 GMT

@ericmark

Below is a link to Google Nest's instructions for moving devices to another "home" in the Google Nest app or Google Home app. One thing to keep in mind is that a Nest Aware subscription applies to only one "home", so if you have a Nest Aware subscription you may want to check which "home" it's in. You can do so by connecting to a "home" in the Google Nest app or Google Home app and going to Settings | Nest Aware.

https://support.google.com/googlenest/answer/9219307?hl=en#zippy=%2Cmove-to-another-home-in-the-app

Re: Combine Homes

Azarco — Thu, 09 Feb 2023 21:49:22 GMT

Hey there,

We appreciate your continuous support, MplsCustomer!

ericmark, we hope you're able to get the answer that you need with the given information above. Let us know if you have other questions and clarification so that we can assist you further.

Best,

Alex

Re: Combine Homes

Azarco — Sun, 12 Feb 2023 22:00:00 GMT

Hello ericmark,

I wanted to follow up and see if you are still in need of any help. Let us know by updating this thread.

Thanks,

Alex

Re: Combine Homes

Azarco — Mon, 13 Feb 2023 22:09:47 GMT

Hi there,

We want to ensure you are good to go, and everything is working properly. Please let us know if you are still having trouble, as we will be locking the thread in 24 hours due to inactivity.

Regards,

Alex