topic Re: Nest Thermostat in Apps / Account

Nest Thermostat

Tamara_11 — Wed, 01 Feb 2023 15:27:58 GMT

Hello,

How do I change an account on a Nest thermostat. I did reset and nothing happened. I moved in two years ago. I noticed in the middle of the night the thermostat drops significantly every night. Instead of me having to get up at night and adjust I’d rather adjust on my phone. I have an infant and I notice when his room temperature drops on the monitor, I do have the nest app. I have other devices hooked. Tried to connect the nest but can’t don’t even know what model it is to be honest. 😫

Re: Nest Thermostat

MplsCustomer — Wed, 01 Feb 2023 17:22:06 GMT

@Tamara_11

We don't have a Nest thermostat, but perhaps Google Nest's moving guide could give you some ideas. Usually, I think the previous customer needs to remove the Google Nest device from their Google Nest app or Google Home app first.

https://support.google.com/googlenest/answer/11151047?hl=en#zippy=%2Cnest-thermostat-nest-doorbell-battery-and-nest-camera-battery

Re: Nest Thermostat

Jake — Mon, 06 Feb 2023 19:48:05 GMT

Hey there,

Thanks for the helpful reply MplsCustomer.

I wanted to follow up and see if you had any questions. Let me know, as I would be happy to take a closer look and assist you further.

Best regards,
Jake

Re: Nest Thermostat

Jake — Thu, 09 Feb 2023 19:16:28 GMT

Hey there,

I wanted to check in and see if you are still in need of any help. Please let me know, as I would be happy to assist, and answer any questions you may have.

Best regards,
Jake

Re: Nest Thermostat

Jake — Fri, 10 Feb 2023 18:21:43 GMT

Hey there,

I wanted to check in, and let you know that I will be locking the thread in 24 hours.

Best regards,

Jake