topic Re: Offline on my phone HOME APP! in Apps / Account

Offline on my phone HOME APP!

Rivertoms — Wed, 15 Feb 2023 15:27:52 GMT

Can't see anything, on my Google nest Camara, says offline on my android phone/HOME APP.

Re: Offline on my phone HOME APP!

MplsCustomer — Wed, 15 Feb 2023 15:49:52 GMT

I think you are saying that your Google Nest camera (which kind?) shows offline in the Google Home app on your android phone. Are you able to go to the home.google.com website on a computer? If so, does your camera show offline there too? Does the LED status light on your camera show as green or something else?

Re: Offline on my phone HOME APP!

janthadeus — Sun, 19 Feb 2023 02:37:33 GMT

Hi folks,

Checking in — I just wanted to make sure if you’ve seen MplsCustomer’s response. Let me know if you need more help.

I appreciate the help, MplsCustomer.

Thanks,

Re: Offline on my phone HOME APP!

janthadeus — Wed, 22 Feb 2023 02:50:46 GMT

Hey Rivertoms,

It's me again. I want to check if you still need help. Don't hesitate to reach back if you do.

Regards,

Re: Offline on my phone HOME APP!

janthadeus — Thu, 23 Feb 2023 03:17:11 GMT

Hi there,

Just checking in to make sure that you saw my response. I'll be locking this thread if I won't hear back from you again in 24 hours. Should that happen, feel free to create a new one if you have more questions or have other concerns in the future.

Best,
JT