topic How to remove a Google device from Google Home app when the device is not here anymore? in Apps / Account

How to remove a Google device from Google Home app when the device is not here anymore?

cribou — Sat, 09 Oct 2021 20:22:59 GMT

I have a Google Mini that was connected to my network but that I no longer have. It does still appear on my Google Home app and I can't delete it. When clicking on the device it says "Disconnected device" and when clicking on the settings gear, where we are supposed to go to delete a device from Google Home, it says "Unable to access device settings". Can anyone tell me how we are supposed to delete a device once configured but not yet present? Thanks!

Re: How to remove a Google device from Google Home app when the device is not here anymore?

GarrettDS — Wed, 13 Oct 2021 18:22:34 GMT

Hey there cribou,

Sorry to hear about your troubles with deleting a device from your devices list, I'm happy to provide some clarification.

Unfortunately at this time, there isn't a way to remove those manually as they do fall off after 60 days of being disconnected.

Apologies for the issues on this, but please let me know if you have any further questions.

Best regards,

Garrett DS

Re: How to remove a Google device from Google Home app when the device is not here anymore?

GarrettDS — Mon, 18 Oct 2021 16:40:35 GMT

Hey there,
Just wanted to jump in here to check to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Have a great day.
Garrett DS

Re: How to remove a Google device from Google Home app when the device is not here anymore?

GarrettDS — Tue, 19 Oct 2021 17:57:08 GMT

Hey folks,
It looks like we haven't heard back from the OP so I'm going to go ahead and lock the thread. If you have any further questions or concerns, feel free to create a new thread.

Have a great day,
Garrett DS