topic Re: Cannot use google voice in Apps / Account

Cannot use google voice

gigi123 — Thu, 23 Feb 2023 01:27:37 GMT

Whenever I tried to sync my devices, google told me that my devices aren't available. I checked the wifi and connected again to make sure they connected to one wifi but that didn't help. It's will be kind of you to help me get through this : (

Re: Cannot use google voice

Muddi — Mon, 27 Feb 2023 06:26:13 GMT

Hey gigi123,

Thanks for reaching out. Sorry to hear that you're having issues syncing your devices. I'd love to help.

A few questions:

When did the issue start?
What are your devices?
Are the devices showing on the Google Home app? If yes, are you able to control them on the app?
Are you able to control them via voice command?

Let's do a sequential reboot by unplugging your Google Home/Nest devices and router from the power source, then leave them unplugged for 1 minute. Once done, plug them back one at a time with intervals. Check if you will still get the same response when syncing your devices.

Let me know how it goes.

Cheers,
Muddi

Re: Cannot use google voice

Muddi — Thu, 02 Mar 2023 06:35:30 GMT

Hi there,

How's it going with your device? Let us know if you still need help and the Community will be happy to lend a hand.

Cheers,

Muddi

Re: Cannot use google voice

Juni — Fri, 03 Mar 2023 21:04:09 GMT

Hi there,

We haven’t heard back from you, so I'll be locking this thread in 24 hours. Feel free to create a new one if you have other concerns in the future.

Regards,

Juni