topic Re: Assistance Required: Cannot Share Devices to Family on Home in Apps / Account

Assistance Required: Cannot Share Devices to Family on Home

Hazeev — Sun, 05 Mar 2023 00:57:55 GMT

I have Google Home and have multiple linked devices. These are labelled "Linked to You" on the Home app. I have added a family member with full privileges but they cannot see any of the linked devices. Can this be fixed so the family member can see all the devices I link?

Re: Assistance Required: Cannot Share Devices to Family on Home

Rodz — Tue, 07 Mar 2023 05:28:27 GMT

I'm having the same problem did you get it fixed please let me know thanks

Re: Assistance Required: Cannot Share Devices to Family on Home

Juni — Sat, 18 Mar 2023 02:39:32 GMT

Hi folks,

Thanks for reaching out — let’s see what’s going on. A few questions: which devices are under the label "linked to you" (Google speakers, home automation devices)? Were these devices previously present in a room? Also, do you have multiple home structures? Check if you have another home structure by following the steps below:

Open the Google Home app .
At the top, tap the name of the current home.
Select a new home from the drop-down. If the drop-down icon doesn’t appear, it means you only have one home in the Home app.

Regards,

Juni

Re: Assistance Required: Cannot Share Devices to Family on Home

Juni — Tue, 21 Mar 2023 03:03:16 GMT

Hi there,

Buzzing in — I want to check if you have additional questions and concerns about your device. Let us know by updating this thread, and we're glad to assist you further.

Thanks,

Juni

Re: Assistance Required: Cannot Share Devices to Family on Home

Juni — Wed, 22 Mar 2023 03:09:10 GMT

Hello there,

Just checking in to make sure that you saw our responses. I'll be locking this thread if we don't hear back from you again in 24 hours. Should that happen, feel free to create a new one if you have more questions or have other concerns in the future.

Best,

Juni