topic Re: Big Ass Fans integration down ? in Apps / Account

Big Ass Fans integration down ?

Roddyg — Thu, 09 Mar 2023 19:53:48 GMT

I noticed my Big Ass Fans integration stopped working a few days ago. Is anyone else having the same issue ? I’ve tried reinstalling the integration. The fans however appear offline in the Google home app. Everything is fine with the Big Ass Fans app controlling the fans.

Re: Big Ass Fans integration down ?

JillG — Thu, 09 Mar 2023 20:43:50 GMT

Hi @Roddyg

I would suggest reaching out to BAF's support channel. See if they're experiencing an outage as I am not seeing anything related on this end.

In addition to unlinking/relinking you could also check that the Google and the Google Home apps are up to date and clear those apps' cache.

Re: Big Ass Fans integration down ?

RodG — Wed, 15 Mar 2023 11:56:39 GMT

thanks unlinking and relinking seceral times fixed the issue

Re: Big Ass Fans integration down ?

Juni — Tue, 21 Mar 2023 01:48:14 GMT

Hi folks,

Awesome! We're glad to hear that everything is fine now. If you need help in the future, you know where to find us as I’ll be locking the thread within 24 hours.

Appreciate the help, JillG

Thanks,

Juni