topic Re: bedtime routine stopped recognizing audiobooks on play books in Apps / Account

bedtime routine stopped recognizing audiobooks on play books

samanthakyle — Tue, 07 Mar 2023 05:25:28 GMT

I've had a bedtime routine set up for a long while that would turn off my lights, turn down my speaker, and play a specific audiobook from my Google play books library. I used a custom action to specify the audiobook and have it stop playing after about 30 minutes.

After a few months I changed it to a different book and it still worked fine. Now I'm trying to change it to a new book and after it runs through everything else in the routine, I get the "I'm sorry I don't understand" response when it tries to play the book.

I've tried changing it to about 5 different titles to test it, but the only one that will play is the most recent book that worked. It's as if it opens my play library and sees only a single book. I even created a new routine to see if that might work and it's the same thing.

Any idea why home suddenly can't recognize my play books library?

Re: bedtime routine stopped recognizing audiobooks on play books

Dan_A — Tue, 14 Mar 2023 00:06:55 GMT

Hi samanthakyle,

This is not the experience we wanted you to have, let me help you. A few things: which Nest speakers are we working with? When did your issue begin? Were there any recent changes made?

It would help a lot if you could do a sequential reboot first:

Unplug the power cord of your router followed by your Nest speakers.
Plug them back in after 3 minutes.
Restarting your phone might also help.

Once done, give a direct command by saying "Hey, Google! Read <audiobook title>" from the library. For more information about playing audiobooks, see this guide.

If the issue persists, you can edit or delete/recreate a routine with the audiobook in it. Follow the steps here.

Let me know how it goes.

Best,

Dan

Re: bedtime routine stopped recognizing audiobooks on play books

Jake — Fri, 17 Mar 2023 17:09:17 GMT

Hey there,

I wanted to check in and see if you managed to see Dan's post. Please let me know if you have any questions from here. I would be happy to assist, and make sure you are good to go.

Best regards,
Jake

Re: bedtime routine stopped recognizing audiobooks on play books

Jake — Mon, 20 Mar 2023 17:38:42 GMT

Hey there,

I wanted to check in, and let you know that I will be locking the thread in 24 hours.

Best regards,

Jake