topic Re: Problem creating PIN in Apps / Account

Problem creating PIN

Robpom — Tue, 14 Feb 2023 20:22:05 GMT

I cannot enter PIN on Chromecast TV

Re: Problem creating PIN

David_K — Sat, 18 Feb 2023 15:22:10 GMT

Is that to setup the profile lock feature? What happens when you try to do so?

From the Google TV home screen, in the top right, go to the profile icon and select Settings.
Go to Accounts & Sign In and select your kid’s profile.
Select Profile lock.
To turn on “Profile lock,” verify your identity and enter your Google Account PIN or password.

Re: Problem creating PIN

JenniferV — Tue, 21 Feb 2023 16:55:02 GMT

Hi there,

Thanks for the help here, davidking.

Robpom, we hope that helps. Feel free to reach back if you still have questions and concerns — we're always here for you!

Best,
Jennifer

Re: Problem creating PIN

Jeran — Fri, 24 Feb 2023 18:12:26 GMT

Thank you for helping out on this thread, David and Jennifer!

Hey there Robpom,

I'm just checking up on this thread, do you have any more questions or need any additional help?

Best regards,
Jeran

Re: Problem creating PIN

JenniferV — Mon, 27 Feb 2023 16:42:16 GMT

Hello Robpom,

We haven't heard from you in a while so we’ll be locking this thread after 24 hours. If you need help in the future, please feel free to start a new thread and we'll be happy to help.

Thanks for lending a hand, Jeran.

Regards,

Jennifer

Re: Problem creating PIN

Robpom — Tue, 28 Feb 2023 18:04:42 GMT

I still have the problem which has not been understood by contributors so far. The problem is that I cannot select specific numbers when navigating them to enter a pin.

Re: Problem creating PIN

Jeran — Thu, 16 Mar 2023 17:40:06 GMT

Hey there Robpom,

I apologize for the late response on this, and thank you for being patient! It's strange that you are unable to select certain numbers. Just out of curiosity, would you try using the Virtual Remote and see if the problem persists?

Best regards,
Jeran

Re: Problem creating PIN

Jeran — Wed, 22 Mar 2023 20:45:39 GMT

Hey there Robpom,

Do you have any more questions that we can address?

Thank you,
Jeran

Re: Problem creating PIN

Jeran — Tue, 28 Mar 2023 22:41:52 GMT

Hey Robpom,

Do you have any more questions? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran