topic Re: Help us with Or home tech!!! in Apps / Account

Help us with Or home tech!!!

Blacclotus — Mon, 06 Mar 2023 07:12:40 GMT

We have so many issues with our devices in our home!!! Are nest doorbell will not work after hundreds of attempts… our nest cameras turn on and off on there own.. and can someone please explain to me why and what does it mean when our TVs our set to local devices in our Google home??! Thank you so much for your time…

Re: Help us with Or home tech!!!

EmersonB — Sat, 08 Apr 2023 22:35:41 GMT

Hello Blacclotus,

Thanks for reaching out here in the Community. To confirm, what is the light status of your Nest Doorbell and Nest Camera? What are the troubleshooting steps you've done so far? How far are they from your Wifi router? Try restarting your Nest devices and your Wifi router and tell us your update here.

Regards,

Emerson

Re: Help us with Or home tech!!!

EmersonB — Wed, 12 Apr 2023 20:55:06 GMT

Hey Blacclotus,

I'm dropping by to ensure that everything is covered here. How's it going with your Nest Camera and Nest Doorbell? We would appreciate it if you could share the information I’m asking above. Also, were you able to perform the steps I’m suggesting? We'd be glad to hear from you.

Thanks,
Emerson

Re: Help us with Or home tech!!!

EmersonB — Fri, 14 Apr 2023 21:27:37 GMT

Hi Blacclotus,

Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, we would be happy to keep it open. If there's more we can do, just let us know.

Best,
Emerson