topic Re: Nest Hostname Allowlist in Apps / Account

Nest Hostname Allowlist

T_mim — Wed, 22 Mar 2023 18:50:20 GMT

I have a web filter that is blocking Google Nest internet traffic when trying to add thermostats to my account with the Nest app on an Android phone. As soon as I turn off the filter, the app works fine and I can add and manage the thermostat without issue. Turning the web filter back on begins to block the internet traffic again.

Please point me to where I can find the hostname allowlist for Google Nest so that I can add this to my web filter. For example, here's a hostname allowlist for all ChromeOS devices:

https://support.google.com/chrome/a/answer/6334001

I'm looking for the exact same thing, but for Google Nest.

Thank you.

Re: Nest Hostname Allowlist

David_K — Sun, 26 Mar 2023 14:20:37 GMT

Google doesn't maintain such a list for Google Nest and Google Home products. These are consumer devices, unlike ChromeOS which can be used in an enterprise setting, hence no documentation on what to whitelist as that is something typically not done in the consumer space.

Can your web filtering tool not show you what traffic is being dropped?

Re: Nest Hostname Allowlist

LovelyM — Fri, 14 Apr 2023 21:42:37 GMT

Hi folks,

@David_K, many thanks for your help here.

@T_mim, I want to check if you still need help. Feel free to let me know so I can lend you a hand.

Best,
Lovely

Re: Nest Hostname Allowlist

T_mim — Sat, 15 Apr 2023 21:14:04 GMT

That's too bad. It would be awesome if an engineer eventually saw this to help us out. Oh well...

Re: Nest Hostname Allowlist

LovelyM — Sat, 15 Apr 2023 23:20:19 GMT

Hey T_mim,

Our team is working hard to deliver the best experience for our users, so we'd appreciate it if you could share your feedback about this feature. Visit this link for more information.

Let us know if you have additional questions or concerns about your device; otherwise, I'll close the thread after 24 hours.

Many thanks,
Lovely