topic Re: How to delete a personal routine in Apps / Account

How to delete a personal routine

mahdi0258 — Thu, 06 Apr 2023 16:12:12 GMT

Is it possible to delete a routine under personal routines? Everything says to just go to the routine you want to delete and hit delete but there's no delete button available anywhere for said routine. Also is it possible to change the starter action under a routine? All the options are grayed out for the ones already there and I want to remove one starter action to put under a different household routine.

Re: How to delete a personal routine

Dan_A — Wed, 12 Apr 2023 00:56:59 GMT

Hi mahdi0258,

This is not the experience we want you to have, let me help you. A few questions: which Nest speakers are we working with? When did your issue begin? Were there any recent changes made? Were you able to delete or edit a personal routine before? What country are you located in?

It would help a lot if you could do a sequential reboot first:

Unplug the power cord of your router, followed by your Nest speakers.
Plug them back in after 3 minutes.
Restarting your phone might also help.
Make sure all devices are on the same Wi-Fi network.

Could you also set your phone’s language to EN-US and see the difference. Also, see this guide about creating and managing routines.

Let me know how it goes.

Best,

Dan

Re: How to delete a personal routine

LovelyM — Sat, 15 Apr 2023 17:09:46 GMT

Hello mahdi0258,

Checking in should you still have other questions or concerns. Let us know by replying to this thread.

Cheers,
Lovely

Re: How to delete a personal routine

Juni — Tue, 18 Apr 2023 01:54:41 GMT

Hi there,

Just checking in to make sure that you saw our responses. I'll be locking this thread if we don't hear back from you again in 24 hours. Should that happen, feel free to create a new one if you have more questions or have other concerns in the future.

Thanks,

Juni