topic Re: Nest app password reset failure in Apps / Account

Nest app password reset failure

sgspivak — Wed, 05 Apr 2023 23:46:02 GMT

Locked out of the Nest app. No warning other than "e-mail or password may be entered incorrectly." E-mail is correctly entered. Password reset e-mail fails after multiple attempts. Aaaargh!

Re: Nest app password reset failure

Jake — Tue, 18 Apr 2023 21:05:53 GMT

Hey sgspivak,

I wanted to follow up and see if I could be of any help. I found an article with some troubleshooting steps. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.

Best regards,
Jake

Re: Nest app password reset failure

sgspivak — Tue, 18 Apr 2023 21:54:22 GMT

Thanks. However, after all the excitement died down, I discovered that my dear spouse had migrated everything to Google Home. Once that was known, everything sort of fell into place🤩

Re: Nest app password reset failure

Jake — Wed, 19 Apr 2023 18:46:03 GMT

Hey there,

I am glad to hear you were able to get the issue resolved, and everything is good to go. I am going to go ahead and leave the thread open for 24 hours, in case you have any further questions from here.

Best regards,

Jake