topic Door/Window Sensor can't recognize in Google home routines in Apps / Account

Door/Window Sensor can't recognize in Google home routines

Nemanja1 — Mon, 24 Apr 2023 01:59:35 GMT

Hi, I'm new in Google smart world and I want to learn more about this software.

Before a few hours I bought tuya smart sensor for door/Window. I successfully connected sensor to tuya smart app but, and successfully connected tuya app with my Google Home app but when I try to create routines for turning lights on in my corridor with options "When device does something" I can't find my door sensor.

Information about Light:

Light is from yeelight smart system and I have full control with my Home app.

Can u help me with this?

Kind regards,

Nemanja

Re: Door/Window Sensor can't recognize in Google home routines

LovelyM — Wed, 10 May 2023 15:46:47 GMT

Hello Nemanja1,

Thanks for reaching out. We'd love to help.

Please let me know if your Tuya smart sensor is showing up and can be controlled on the Google Home app's Home screen. If yes, check if you can also control it using voice commands.

Looking forward to your response.

Best,
Lovely

Re: Door/Window Sensor can't recognize in Google home routines

LovelyM — Sat, 13 May 2023 17:29:21 GMT

Hi Nemanja1,

Checking in — how's it going? Do you still need help with your Tuya smart sensor?

Cheers,
Lovely

Re: Door/Window Sensor can't recognize in Google home routines

Jake — Mon, 15 May 2023 19:37:46 GMT

Hey there,

I wanted to check in with you, and let you know that I will be locking the thread in 24 hours.

Best regards,

Jake