topic Re: google home routine shortcut not open in Apps / Account

google home routine shortcut not open

hoba_hoba — Fri, 07 Apr 2023 12:46:57 GMT

google home routine shortcut not open ..... when i click on shortcut .... its open google search not the routine ..... What can i do to solve it ?

Re: google home routine shortcut not open

LovelyM — Wed, 12 Apr 2023 18:17:29 GMT

Hello hoba_hoba,

Thanks for posting here in the Community.

A few questions: what country are you from? Was the Routines shortcut working before? What's your phone's model? What's your Google Home app version?

If you haven't already, clear the cache of your Google Home app. You can try uninstalling and reinstalling the Home app if the issue persists.

Looking forward to your response.

Best,
Lovely

Re: google home routine shortcut not open

LovelyM — Sat, 15 Apr 2023 20:18:29 GMT

Hey hoba_hoba,

I'm checking in to see if you've tried the steps above. I'd be glad to hear from you, so please tell me if you are still having issues.

Cheers,
Lovely

Re: google home routine shortcut not open

Juni — Tue, 18 Apr 2023 01:46:30 GMT

Hi there,

We haven’t heard back from you, so I'll be locking this thread in 24 hours. Feel free to create a new one if you have other concerns in the future.

Regards,

Juni

Re: google home routine shortcut not open

hoba_hoba — Tue, 18 Apr 2023 11:14:07 GMT

thank you for your attention ...... my phone is Honor 7A model AUM-l29 andriod version 8.0.0 .......Google Home version is 2.66.1.13.... I tried to install and un install program ..... but it is not working

Re: google home routine shortcut not open

Princesss — Tue, 18 Apr 2023 21:00:57 GMT

Hi hoba_hoba,

Thanks for trying. Do you have a different phone that we can try using to check if you will encounter the same thing?

Best,

Princess

Re: google home routine shortcut not open

hoba_hoba — Wed, 19 Apr 2023 11:38:36 GMT

I try it at another phone and it work will ......but I cant get the information of this phone

Re: google home routine shortcut not open

LovelyM — Wed, 19 Apr 2023 21:20:53 GMT

Hello hoba_hoba,

Please give me the model of the phones that you used: the one where it doesn't work and the other where it does. Make sure the former and the apps installed in it are up-to-date.

Keep me posted.

Thanks,
Lovely

Re: google home routine shortcut not open

hoba_hoba — Thu, 20 Apr 2023 00:06:15 GMT

my phone is Honor 7A model AUM-l29 android version 8.0.0 .......Google Home version is 2.66.1.13.... I tried to install and un install program ..... but it is not working...... the other phone i think it was Samsung galaxy but i haven't any data else

Re: google home routine shortcut not open

LovelyM — Fri, 21 Apr 2023 20:02:49 GMT

Hey hoba_hoba,

Check if your Honor 7A is up-to-date. Go ahead and uninstall the Google Home app. After that, power cycle your phone, then reinstall the app. You might also try changing the Region and Language on your device to the USA and English, respectively.

Let me know how it goes.

Kind regards,
Lovely

Re: google home routine shortcut not open

Juni — Tue, 25 Apr 2023 01:47:46 GMT

Hi there,

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have.

Thanks,

Juni

Re: google home routine shortcut not open

Markjosephp — Wed, 26 Apr 2023 14:52:14 GMT

Hi hoba_hoba,

It has been a few days since your last reply, and we're going to lock the thread within 24 hours. If you have any questions, please feel free to create a new post.

Regards,

Mark