topic Re: No Usage on app in Apps / Account

No Usage on app

TheDon — Thu, 27 Apr 2023 08:17:59 GMT

Hi All,

Over the last 2 days my Nest app has stated showing no usage.

The usage is shown when you click on the day.

I have deleted the app and reinstated it and also reset the actual display unit.

Please help.

Re: No Usage on app

KrazyTygr — Thu, 27 Apr 2023 09:59:35 GMT

I have the exact same problem. Glad to see it's not just me. Anybody got a solution?

Re: No Usage on app

Darach — Thu, 27 Apr 2023 10:03:53 GMT

Same thing is happening to mine.

Re: No Usage on app

MayD — Thu, 27 Apr 2023 11:22:04 GMT

Same problem

Re: No Usage on app

Russelllebe — Thu, 27 Apr 2023 12:43:42 GMT

I also have the same issue and have restarted my thermostat

Re: No Usage on app

Michj — Thu, 27 Apr 2023 13:52:15 GMT

I have the same issue

Re: No Usage on app

TDW-1 — Thu, 27 Apr 2023 22:05:10 GMT

Just checked the Nest App again - all history working!

recent change - I wonder if it will work tomorrow!

Google Home in my hands does not have this feature

Re: No Usage on app

TheDon — Thu, 27 Apr 2023 23:10:04 GMT

Just checked myself and working again, fingers crossed all ok going forward.

Re: No Usage on app

zoeuvre — Tue, 09 May 2023 20:52:00 GMT

Hi everyone,

I see that most of you have confirmed that everything has been sorted out. I wanted to check and see if others are still in need of any help. Please let me know, as I would be happy to assist, and answer any questions you may have.

Best,

Zoe

Re: No Usage on app

TheDon — Tue, 09 May 2023 20:58:12 GMT

All ok now thanks

Re: No Usage on app

zoeuvre — Wed, 10 May 2023 15:56:35 GMT

Hi there,

@TheDon, I'm glad to hear that everything has been sorted out.

@Michj, @Russelllebe, @MayD, @Darach, and @KrazyTygr, how's it going with your Nest app? In case you have an update, let us know and we'll be happy to help.

Best,

Zoe

Re: No Usage on app

zoeuvre — Sat, 13 May 2023 17:13:51 GMT

Hello folks,

Checking back in — how's it going with your thermostat? Still need any help?

Thanks,

Zoe

Re: No Usage on app

Jake — Mon, 15 May 2023 19:31:40 GMT

Hey there,

I wanted to check in with you, and let you know that I will be locking the thread in 24 hours.

Best regards,

Jake