topic Re: Samsung TV keeps dropping Goggle Nest connection in Apps / Account

Samsung TV keeps dropping Goggle Nest connection

Azcsusn — Mon, 01 May 2023 18:09:42 GMT

I am running the Google route and 2 points (model #056-02-0002). I have 3 Samsung TVs connected but 1 of the TVs keeps dropping the connection when turned off. The other 2 are fine. Should the tv that drops connection have a static Ip and if so, what are the steps to connect the tv with google for static IP

Re: Samsung TV keeps dropping Goggle Nest connection

LovelyM — Wed, 10 May 2023 20:23:24 GMT

Hello Azcsusn,

Thanks for reaching out. We'd love to help.

Please try to factory reset and then connect your Samsung TV to your Google Nest Wifi mesh system. If that did not work, you can set up the static IP address of your TV by using this article.

Looking forward to your response.

Best,
Lovely

Re: Samsung TV keeps dropping Goggle Nest connection

LovelyM — Sat, 13 May 2023 20:53:50 GMT

Hi Azcsusn,

I'm checking in to see if you were able to do the steps above. I want to make sure everything is covered on your end.

Cheers,
Lovely

Re: Samsung TV keeps dropping Goggle Nest connection

Jake — Mon, 15 May 2023 19:26:22 GMT

Hey there,

I wanted to check in with you, and let you know that I will be locking the thread in 24 hours.

Best regards,

Jake