topic nest cameras subscription in Apps / Account

nest cameras subscription

sugarcat1 — Mon, 15 May 2023 21:45:55 GMT

I thought I already subscribed to Nest Aware, but when trying to log on, it says I'm only in a trial. Can someone call me?

Re: nest cameras subscription

MplsCustomer — Tue, 16 May 2023 18:14:23 GMT

@sugarcat1

I believe the paid subscription starts after the 30-day trial ends:

"If you’ve already purchased a subscription from the Google Store, it will automatically start after your 30-day trial ends. You don’t need to do anything else to continue to use Nest Aware."

https://support.google.com/googlenest/answer/9248198

I think you should be able to see both your trial subscription and your paid subscription here:

https://store.google.com/subscriptions

If you want to talk to Support, you will need to contact them, starting with this link:

https://support.google.com/googlenest/gethelp

Re: nest cameras subscription

Jake — Tue, 23 May 2023 19:02:56 GMT

Hey sugarcat1,

Thanks for the helpful reply MplsCustomer.

I wanted to check in and see if you managed to see MplsCustomer's post. Please let me know if you have any questions from here. I would be happy to assist, and make sure you are good to go.

Best regards,
Jake

Re: nest cameras subscription

Jake — Fri, 26 May 2023 17:31:06 GMT

Hey there,

I wanted to check in and see if you are still in need of any help. Please let me know, as I would be happy to assist, and answer any questions you may have.

Best regards,
Jake

Re: nest cameras subscription

LovelyM — Sat, 27 May 2023 20:15:21 GMT

Hello sugarcat1,

We haven’t heard any updates from you. I’ll go ahead and lock this thread within 24 hours. If you still need assistance, feel free to start a new thread in the Community and we’ll be happy to help.

Cheers,
Lovely