topic Google Nest Wired in Apps / Account

Google Nest Wired

Pug1210 — Tue, 16 May 2023 03:07:12 GMT

I have two Google Nests (Wired Indoor) and I moved across the country to a new apartment. I deleted my old "home" at my old apartment a few weeks ago as I was getting Wifi setup and just tried to create a new "home" to hook up my Nest. It claims it is connected to another account but there is no other home in Nest or in the Google Home app and I have no way of finding the original account and removing or transfering them because, technically, I already deleted it.

Re: Google Nest Wired

Pug1210 — Tue, 16 May 2023 03:07:51 GMT

I am technically in a tough spot as I am hooking this up before I go on a business trip tomorrow and was hoping to have the ability to check in on my pet. Now I have two Home Nest devices that are not useful.

Re: Google Nest Wired

MplsCustomer — Tue, 16 May 2023 18:10:00 GMT

@Pug1210

I'm guessing your two "Google Nests (Wired Indoor)" are probably cameras. When changing to a new Wi-Fi network, the general process is to first remove the Google Nest devices from the Google Nest app or Google Home app and then do a factory reset.

Since you apparently did not do that, your cameras still have your old account and Wi-Fi settings. (Google Nest does not check WHICH account they are connected to.)

If you do a factory reset, you may then be able to reinstall your cameras. Press the reset button for at least 12 seconds, until the status light stops blinking yellow and turns solid yellow and you hear a confirmation tone:

https://support.google.com/googlenest/answer/9252162

Re: Google Nest Wired

Jake — Tue, 23 May 2023 19:01:44 GMT

Hey Pug1210,

Thanks for the help MplsCustomer.

I wanted to check in and see if you managed to see MplsCustomer's post. Please let me know if you have any questions from here. I would be happy to assist, and make sure you are good to go.

Best regards,
Jake

Re: Google Nest Wired

Jake — Fri, 26 May 2023 17:30:14 GMT

Hey there,

I wanted to check in and see if you are still in need of any help. Please let me know, as I would be happy to assist, and answer any questions you may have.

Best regards,
Jake

Re: Google Nest Wired

LovelyM — Sat, 27 May 2023 20:11:41 GMT

Hello Pug1210,

Due to inactivity, I'll go ahead and lock this thread in 24 hours. We'd be glad to help you further so if you still need assistance, feel free to start a new thread.

Cheers,
Lovely