topic Cam not working in Apps / Account

Cam not working

1Nick — Sun, 28 May 2023 14:56:46 GMT

My hub max cam setup keeps failing.

Re: Cam not working

Alex_S — Thu, 13 Jul 2023 16:31:15 GMT

Hi there,

Thanks for posting — let's get this sorted out. A few questions: is this the first time you’re setting up the built-in camera of your Google Nest Hub Max? What's the iOS version for your phone? Which part of the setup process is it failing? Are you getting any messages?

Regards,
Alex

Re: Cam not working

Princesss — Tue, 18 Jul 2023 03:08:21 GMT

Hello 1Nick,

We just want to check if you have seen our response posted above. Let us know if you have additional questions, otherwise we'll be locking the thread.

Best,

Princess

Re: Cam not working

Princesss — Wed, 19 Jul 2023 05:21:42 GMT

Hey 1Nick,

Just one final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, we'd be happy to keep it open. If there's more we can do, just let us know.

Best,

Princess