topic Re: Workday Routine is invisible in Apps / Account

Workday Routine is invisible

nemoscit — Fri, 26 May 2023 19:09:11 GMT

I recently wanted to make some changes to my workday routine and thought I turned it off so it wouldn't run while I figured out some changing work schedules. Now it no longer shows in the Home app at all. However, it still runs on my Google Home. I thought maybe I deleted it (but I thought you couldn't) and that my Google Home was just stuck. I've tried syncing all devices, but it tells me "One or more devices is unavailable." even though I can use all 3 of them, and they respond fine. I've tried clearing the cache, and factory reset the home device that it was using, but now I get an error message on my phone saying that the routine doesn't have access to the designated speaker. What else can I do?

Re: Workday Routine is invisible

drish29 — Tue, 30 May 2023 10:15:31 GMT

Same thing happened to me. I turned off my workday routine as I was on a holiday and now it is invisible and I don't know how to get it back.

Re: Workday Routine is invisible

quietly_epic — Wed, 31 May 2023 07:14:59 GMT

Same problem and I can't find anything on the issue honestly I'm done with Google products after this the routine keeps playing and I can't stop it I can't change it. The only solution I can think of is taking out all of my Google devices and switching to Alexa.

Re: Workday Routine is invisible

nemoscit — Thu, 01 Jun 2023 16:49:46 GMT

So, I'm not sure what kicked in, but my Google Home app went through an update, and now I can see and edit all of the routines again (including workday).

Re: Workday Routine is invisible

Muddi — Thu, 08 Jun 2023 06:59:25 GMT

Hey folks,

Thanks for reaching out. I know how important the workday routine is. Let's try to get to the bottom of this. A few questions: what country are you located in? What is the make and model of your phone? What is the version of your Google Home app? Have you tried using a different phone/tablet?

Please uninstall and reinstall the Google Home app to make sure you have the updated app version.

Cheers,

Muddi

Re: Workday Routine is invisible

drish29 — Thu, 08 Jun 2023 08:18:57 GMT

Australia

Google Pixel 7

Version 3.1.1.15 but the UI just updated a few nights ago.

No haven't tried another device.

Will report back after uninstall and reinstall.

Re: Workday Routine is invisible

Muddi — Tue, 20 Jun 2023 16:42:37 GMT

Hi everyone,

It's been some time since this thread was updated. Does anyone here need assistance?

Cheers,

Muddi

Re: Workday Routine is invisible

Juni — Fri, 23 Jun 2023 18:27:18 GMT

Hi there,

I want to check if you have additional questions and concerns about your device. Let us know by updating this thread, and we're glad to assist you further.

Thanks,

Juni

Re: Workday Routine is invisible

drish29 — Sat, 24 Jun 2023 00:56:03 GMT

The recent updates have brought it back 🙂

Re: Workday Routine is invisible

Juni — Tue, 27 Jun 2023 14:50:00 GMT

Hi drish29,

As we got our resolution here, I'm going to mark this one as resolved. Please feel free to open up a new thread if you need assistance.

Cheers,

Juni