topic Re: App not displaying menu at bottom in Apps / Account

App not displaying menu at bottom

Marvollo007 — Sun, 04 Jun 2023 00:56:05 GMT

My google home app is updated to latest version 3.1.108 but I am not showing the bottom menu options of favorites, devices, automations, activity, settings.

I only show home button, talk button, and history button at bottom.

I have tried resetting phone and deleting and uninstalling the app on IOS. No luck

Re: App not displaying menu at bottom

MplsCustomer — Sun, 04 Jun 2023 02:03:56 GMT

@Marvollo007

We have 2 iPhones and one iPad on the same 3.1.108 version, but Google Nest has upgraded only one of them (several days ago) to the new version. Google Nest is somehow controlling the rollout on their servers, apparently device by device, so all three devices are still on the same stated software version.

Re: App not displaying menu at bottom

Dan_A — Tue, 13 Jun 2023 00:33:30 GMT

Hi Marvollo007,

I'm jumping in to ensure everything is good here. Have you seen MplsCustomer’s response? Let us know of the answers so we could take a closer look at them. In the meantime, It would help a lot if you could do a sequential reboot first:

Unplug the power cord of your router, followed by your Nest speakers, then your smart devices.
Plug them back in after 3 minutes.
Restarting your phone might also help.

Keep us posted.

Best,

Dan

Re: App not displaying menu at bottom

Juni — Fri, 16 Jun 2023 20:15:06 GMT

Hi there,

I just wanted to follow up if you were able to try the steps provided. Please let us know, as we would be happy to answer any questions you may have.

Thanks,

Juni

Re: App not displaying menu at bottom

Juni — Mon, 19 Jun 2023 14:07:01 GMT

Hello there,

We haven’t heard back from you, so I'll be locking this thread in 24 hours. Feel free to create a new one if you have other concerns in the future.

Regards,

Juni