topic Re: How do I connect to new phones ? I'm at a loss. in Apps / Account

How do I connect to new phones ? I'm at a loss.

BrendaEdwards — Mon, 24 Apr 2023 13:55:43 GMT

have new phones and still have the nest app but have lost the connection to my cameras. I have been locked out of my login because of too many attempts. Help!

Re: How do I connect to new phones ? I'm at a loss.

Juni — Wed, 07 Jun 2023 16:15:43 GMT

Hi BrendaEdwards,

Thanks for reaching out and sorry for the delay. Did you migrate your Nest account to a Google account? Do you also have other people under Family Accounts?

I look forward to your response.

Regards,

Juni

Re: How do I connect to new phones ? I'm at a loss.

Juni — Tue, 13 Jun 2023 17:54:18 GMT

Hi there,

I want to check if you have additional questions and concerns about your device. Let us know by updating this thread, and we're glad to assist you further.

Thanks,

Juni

Re: How do I connect to new phones ? I'm at a loss.

Juni — Wed, 14 Jun 2023 19:47:23 GMT

Hello there,

Just checking in to make sure that you saw our responses. I'll be locking this thread if we don't hear back from you again in 24 hours. Should that happen, feel free to create a new one if you have more questions or have other concerns in the future.

Best,

Juni