topic Re: How to remove old phones from account in Apps / Account

How to remove old phones from account

TylerBR222 — Fri, 09 Jun 2023 18:06:18 GMT

I have a google nest that I often use to call my own phone or my wife's to locate them. Whenever I say "Hey google call my phone" It rattles off a long list of every phone I have ever owned or signed into even once. I want to remove these from the account memory!

Following the advice of what I have seen online I am supposed to go to google.com/android/find but when I go there to remove the old devices(phones) from the account. It says I cannot until they will go online again.

Obviously if people are trying to remove phones they no longer have they cant fking go online.... so how the hell am i supposed to remove them from the account??? an no i cannot go into "devices" on the home app and remove them there. The only device that shows is nest mini itself.

Re: How to remove old phones from account

RXShorty — Fri, 09 Jun 2023 22:22:04 GMT

Hi @TylerBR222

Did you also check your Google account?

If you go to security within your account you can visit Devices and remove them from there.

Re: How to remove old phones from account

Princesss — Thu, 15 Jun 2023 18:50:59 GMT

Hi folks,

Thanks for visiting the Community.

@TylerBR222, have you tried the steps above? Let us know if you have additional questions and I'd be glad to assist you further.

@RXShorty, thanks for your help on this.

Best,

Princess

Re: How to remove old phones from account

Dan_A — Sun, 18 Jun 2023 19:55:32 GMT

Hey there,

I wanted to follow up and see if you still needed help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.

Regards,

Dan

Re: How to remove old phones from account

Dan_A — Mon, 19 Jun 2023 20:00:54 GMT

Hello again,

We haven't heard from you in a while so we'll be locking this thread if there is no update within 24 hours. If you need assistance or want to discuss topics, feel free to start a new thread.

Cheers,

Dan