topic Re: Nest 1 gen and google nest camera in Apps / Account

Nest 1 gen and google nest camera

Phillygolfgirl — Mon, 22 May 2023 15:14:46 GMT

I have two original Nest first generation wired cameras. I also have a nest thermostat. I just purchased a Google nest indoor camera. I understand I had to download the new Google Home app to be able to view that camera. Is there a way to access my other two cameras and nest thermostat on the new Google Home app? I don’t want to lose the access and storage that I had on the original Nest app. So scared to link them to the new app, if it will cause me to unlink them there

Re: Nest 1 gen and google nest camera

MplsCustomer — Mon, 22 May 2023 16:25:22 GMT

@Phillygolfgirl

If your Nest Account was created after August 19, 2019 (or if it was created before then and you have since migrated your Nest Account to a Google Account) AND you're logging into the Google Nest app and the Google Home app with the same Google (gmail) Account AND accessing the same Google Nest "home/structure", then you should be able to automatically view your older Nest cameras in the Google Home app and access your Nest thermostat, while still having access to them in the Google Nest app. (The name you assigned to your Google Nest "home/structure" is displayed at the top of the initial screen in both the Google Nest app and Google Home app, as well as on the home.nest.com and home.google.com websites.)

Re: Nest 1 gen and google nest camera

zoeuvre — Sat, 17 Jun 2023 18:49:32 GMT

Hi folks,

@Phillygolfgirl, thanks for reaching out to us. I hope you've already gotten the answer you are looking for. Please let us know if you still have questions or concerns, as we'll be willing to assist you more.

I appreciate your help, @MplsCustomer.

Best,

Zoe

Re: Nest 1 gen and google nest camera

zoeuvre — Tue, 20 Jun 2023 20:15:30 GMT

Hi Phillygolfgirl,

I wanted to check and see if you are still in need of any help. Please let me know, as I would be happy to assist, and answer any questions you may have.

Thanks,

Zoe

Re: Nest 1 gen and google nest camera

zoeuvre — Wed, 21 Jun 2023 21:02:22 GMT

Hi there,

We haven't heard from you in a while, so we'll be locking this thread if there is no update within 24 hours. If you run into any more issues in the future, please feel free to create a new thread.

Regards,

Zoe