topic Re: Workday routine is unavailable in Google Home App in Apps / Account

Workday routine is unavailable in Google Home App

RTennant — Tue, 13 Jun 2023 14:19:59 GMT

Workday routine in Google Home App is unavailable when enabled. It clearly still starts the very first action in the routine and then does nothing for the rest of it. App version is 3.1.1.15, I've tried uninstalling and reinstalling the app on my Google Pixel 6 Pro and that has resulted in no changes to the workday routine.

Re: Workday routine is unavailable in Google Home App

Budp — Thu, 15 Jun 2023 09:55:46 GMT

I have the same complaints!

Re: Workday routine is unavailable in Google Home App

Juni — Mon, 19 Jun 2023 21:04:58 GMT

Hi folks,

Thanks for reaching out and for being a step ahead of us. Could you try using another phone to further isolate this?

I look forward to your responses.

Regards,
Juni

Re: Workday routine is unavailable in Google Home App

RTennant — Mon, 19 Jun 2023 21:10:01 GMT

Sure do you need my address so you can send me a phone to use or do you just assume that people keep multiple phones on hand to troubleshoot your busted services?

Re: Workday routine is unavailable in Google Home App

Juni — Wed, 21 Jun 2023 17:47:49 GMT

Hi RTennant,

Understood. Since the steps didn't work on your end, we'd be happy to take a look into this for you. Please fill out this form with all the needed information, then let me know once done.

Thanks,

Juni

Re: Workday routine is unavailable in Google Home App

Juni — Tue, 27 Jun 2023 16:29:56 GMT

Hi there,

I wanted to follow up if you are still in need of any help. If so, please fill out the form above.

Regards,

Juni

Re: Workday routine is unavailable in Google Home App

RTennant — Tue, 27 Jun 2023 16:30:57 GMT

Form was filled out days ago

Re: Workday routine is unavailable in Google Home App

Juni — Thu, 29 Jun 2023 14:52:47 GMT

Hi folks,

RTennant, we got your form — thanks for filling it out. Keep your lines open as our team will reach out to you via email anytime soon.

Budp, I just wanted to follow up if you were able to try the steps provided. Please let us know, as we would be happy to answer any questions you may have.

Best,

Juni

Re: Workday routine is unavailable in Google Home App

Juni — Tue, 04 Jul 2023 20:43:16 GMT

Hi Budp,

I just wanted to follow up to see if you still need our help. Please let us know, as we would be happy to answer any questions you may have.

Thanks,

Juni

Re: Workday routine is unavailable in Google Home App

Juni — Wed, 05 Jul 2023 21:28:16 GMT

Hello there,

We haven’t heard back from you, so I'll be locking this thread in 24 hours. Feel free to create a new one if you have other concerns in the future.

Best,

Juni