topic Re: Google home is not showing anymore Nest Hello in the cam tile in Apps / Account

Google home is not showing anymore Nest Hello in the cam tile

KevOzY — Sat, 27 May 2023 08:08:41 GMT

At first in the cam tile on google home i could see my camera's and nest hello(doorbell) together. Now it stopped on the cam tile i only see my camera's and for the nest doorbell i need to go to the front door. Why is that?

Re: Google home is not showing anymore Nest Hello in the cam tile

EdmondB — Mon, 26 Jun 2023 21:50:46 GMT

Hello KevOzY,

Thanks for posting here in the community.I’m sorry to hear you’re having trouble with this. No worries; we'll check this out. Have you tried reinstalling the Google Home App just to make sure you have the latest software update?

I look forward to your response.

Thanks.
Edmond

Re: Google home is not showing anymore Nest Hello in the cam tile

EdmondB — Fri, 30 Jun 2023 00:25:53 GMT

Hi KevOzY,

I just wanted to follow up and see if the steps above worked. Let me know if you have any additional questions.

Best,
Edmond

Re: Google home is not showing anymore Nest Hello in the cam tile

KevOzY — Fri, 30 Jun 2023 03:38:44 GMT

Hi,

Now i have the beta google home app and its added again. So i guess its okay now 🙂👍

Re: Google home is not showing anymore Nest Hello in the cam tile

EdmondB — Fri, 30 Jun 2023 03:51:16 GMT

Hey there,

Awesome! As we've got our resolution here, I'm going to mark this one as resolved. Please feel free to open up a new thread if you need assistance.

Thanks,
Edmond