topic Re: Google Home Android. No Presence Sensing Option? in Apps / Account

Google Home Android. No Presence Sensing Option?

JerryTruong — Thu, 22 Jun 2023 18:16:31 GMT

I have a Samsung S22 Ultra with everything updated.

In Google Home, Presence Sensing was there before, but it won't let me save it, and I got the error message "Something went wrong. Phone-based presence settings aren't currently available".

Afterward, I deleted the house and reinstalled the app. Presence Sensing is not there anymore. Any advice would be greatly appreciated!

Re: Google Home Android. No Presence Sensing Option?

Juni — Wed, 28 Jun 2023 18:04:34 GMT

Hi JerryTruong,

Thanks for reaching out. What Nest devices do you own? Could you tell us more about the actions that you are trying to take with presence sensing? Check out this link for more information about it.

Regards,

Juni

Re: Google Home Android. No Presence Sensing Option?

Juni — Tue, 04 Jul 2023 15:53:58 GMT

Hi there,

I just wanted to follow up to see if you still need our help. Please let us know, as we would be happy to answer any questions you may have.

Thanks,

Juni

Re: Google Home Android. No Presence Sensing Option?

Juni — Wed, 05 Jul 2023 16:53:41 GMT

Hello there,

We haven’t heard back from you, so I'll be locking this thread in 24 hours. Feel free to create a new one if you have other concerns in the future.

Best,

Juni