topic Re: Wyze Cameras appear on Google Home Android but not iOS in Apps / Account

Wyze Cameras appear on Google Home Android but not iOS

SteveOh — Fri, 07 Jul 2023 22:55:44 GMT

I've linked and unlinked via "works with" to Wyze. Doesn't work on iOS:

Works fine on Android:

It would be good to get working on iOS. Thanks

Re: Wyze Cameras appear on Google Home Android but not iOS

Juni — Thu, 13 Jul 2023 13:50:29 GMT

Hi SteveOh,

Thanks for reaching out. Did it work on your iOS device before? If so, were there any recent changes made? Try to relink the Google Home app on your iOS device. Using another iOS device will also help isolate this.

I look forward to your response.

Regards,

Juni

Re: Wyze Cameras appear on Google Home Android but not iOS

SteveOh — Thu, 13 Jul 2023 14:14:37 GMT

Thanks for the assistance. The feature has never worked on iOS, for my device. I uninstalled Google Home on my iPhone and there was no change. I'll borrow another iPhone and see how that goes and report.

Re: Wyze Cameras appear on Google Home Android but not iOS

Juni — Thu, 13 Jul 2023 14:24:44 GMT

Hi there,

Got it. We will keep this thread open and wait for your update.

Thanks,

Juni

Re: Wyze Cameras appear on Google Home Android but not iOS

Dan_A — Sun, 16 Jul 2023 18:25:20 GMT

Hey SteveOh,

I wanted to follow up and see if you still needed help. Please let me know if you still have any concerns or questions from here, as I would be happy to take a closer look and assist you further.

Sincerely,

Dan

Re: Wyze Cameras appear on Google Home Android but not iOS

SteveOh — Mon, 17 Jul 2023 13:36:27 GMT

Just need to install Google Home on a friends iPhone to see what happens. I'll report.

Re: Wyze Cameras appear on Google Home Android but not iOS

SteveOh — Mon, 17 Jul 2023 22:32:01 GMT

I just installed Google Home on a iPhone 12 unfortunately it's only installing 3.3.104 and that doesn't support being able to see cams at all. Hopefully it will update to the new version rolling out and I can check it then.

Re: Wyze Cameras appear on Google Home Android but not iOS

Juni — Thu, 03 Aug 2023 20:35:26 GMT

Hi SteveOh,

Got it. Could you please try to relink Google Home app once more and check if this will make a difference?

I look forward to your response.

Regards,

Juni

Re: Wyze Cameras appear on Google Home Android but not iOS

SteveOh — Fri, 04 Aug 2023 14:58:22 GMT

I unlinked and relinked Wyze and same result. No camera feeds are appearing on my iPhone.

Re: Wyze Cameras appear on Google Home Android but not iOS

Juni — Sat, 05 Aug 2023 14:11:49 GMT

Hi there,

Thanks for trying that. Since the steps didn't work on your end, we'd be happy to take a look into this for you. Please fill out this form with all the needed information, then let me know once done.

Cheers,

Juni

Re: Wyze Cameras appear on Google Home Android but not iOS

SteveOh — Mon, 07 Aug 2023 17:41:53 GMT

Juni,

Thanks for the assist. I won't follow up. Already too time consuming. Hopefully someone with the same problem with more time on their hands can help it get solved. Could be on the Wyze end. I have no idea. Good luck and I do enjoy the product. Thank you.

Re: Wyze Cameras appear on Google Home Android but not iOS

Kimy — Wed, 09 Aug 2023 21:05:47 GMT

Hello there,

Understood. Thanks for dropping by here in the Nest Community. Please feel free to start a new thread if you have more inquiries. You can count on us.

Thanks,

Kimy