topic Re: Disable Favourites View in Apps / Account

Disable Favourites View

Blue_Smarty — Fri, 02 Jun 2023 05:40:44 GMT

Good morning,

Can someone explain to me how I can disable the favourites view in Google Home? I would rather see my devices grouped by room instead.

Thanks

Re: Disable Favourites View

Cathal_S — Fri, 02 Jun 2023 12:59:47 GMT

Hi there,

It's not currently possible to set what screen is first displayed within the Google Home app. You need to manually switch to the 'Devices' tab.

Please leave feedback for the Google Nest requesting that they add this option in future updates.

Feedback:

https://support.google.com/googlenest/answer/7071494

Re: Disable Favourites View

Miguel-Almeida — Tue, 06 Jun 2023 07:02:17 GMT

This new design is a no no. If there is to be a favourites page, than, the first thing you should make sure is that it functions as good or better than the current version. If not, what is the point?

For example, besides not being grouped by room, which is oddly bizarre, I have some light fixtures with multiple hue bulbs, I can favourite each of the bulbs but cannot favourite the "room's lights'. Why?

I mean, when testing this all, and decide to realise it to the public, how on earth is it possible tha someone didn't notice something that simple, like light or room arrangements?

Re: Disable Favourites View

Cathal_S — Tue, 06 Jun 2023 10:06:54 GMT

@Miguel-Almeida

At the top of the favorites screen you should see an option called 'Lighting' and be able to control lights by room from there.

Re: Disable Favourites View

Miguel-Almeida — Tue, 06 Jun 2023 13:28:10 GMT

I did see it, but, again, it's still one more step to achieve the same goal (prior, one would only need to open the app), besides, albeit not a problem in itself, the layout lost its grouping schematic.

It'd be so simple, and actually a positive addition, if the favourites tab was an exact replica of the "devices" page, with the difference being that ability to actually choose favourites ones, plus the additions of cameras and other stuff that was added.

All in all, the criticism is really the layout design, particularly, the rooms group, and lights (lights without further need to open a sub-tab).

Re: Disable Favourites View

Cathal_S — Tue, 06 Jun 2023 14:10:09 GMT

@Miguel-Almeida

You can create a household automation that turns on a group of lights and then add that to the favorites page.

Please submit feedback for the Google Nest team about your thoughts on the new design as this is the best way of getting your thoughts to the people that can make changes.

Feedback:

https://support.google.com/googlenest/answer/7071494

Re: Disable Favourites View

Miguel-Almeida — Fri, 23 Jun 2023 09:16:18 GMT

Yes, I know, writing actions and routines has been the workaround for a variety of things, but it shouldn't have to.

Re: Disable Favourites View

Juni — Wed, 28 Jun 2023 18:07:49 GMT

Hi folks,

Thanks for reaching out. Our team is working hard to deliver the best experience for our users — I'd suggest you submit feedback about it, here's how. Keep your eye on the Google Nest Community page for any updates.

Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.

Regards,

Juni

Re: Disable Favourites View

Miguel-Almeida — Wed, 28 Jun 2023 18:36:32 GMT

It'd be nice if you show us some evidence that those feddbacks are being heard, because I've never had any follow-up of the things I had submited before. So what's the point of continuing if one's never sure he's being heard anyway? Not a single suggestion/complaint I've made has been attended.

Re: Disable Favourites View

XeloX — Fri, 30 Jun 2023 19:20:33 GMT

This change is also annoying me to no end, why?? Now I have to tap "devices" manually each time... Just let me set that page as default as it's always been

Re: Disable Favourites View

Juni — Thu, 06 Jul 2023 21:12:05 GMT

Hi there,

Understood. We appreciate people who are keen on sharing their thoughts with us. We're always looking for ways to improve. Don’t forget to submit feedback, as every bit of feedback helps a ton.

Thanks,

Juni

Re: Disable Favourites View

Miguel-Almeida — Thu, 06 Jul 2023 21:16:59 GMT

Feeeback isn't working.

Re: Disable Favourites View

Muddi — Wed, 12 Jul 2023 22:00:59 GMT

Hey folks,

I hope we were able to answer your question with the info provided by @Cathal_S. If you have additional questions, feel free to respond to this thread and we'd be happy to further assist you.

Cheers,

Muddi

Re: Disable Favourites View

LovelyM — Tue, 18 Jul 2023 00:33:04 GMT

Hello everyone,

We wanted to follow up and see if all of you are still in need of any help. Please let us know if you are still having trouble from here, as we would be happy to take a closer look and assist you further.

Best,
Lovely

Re: Disable Favourites View

Dan_A — Tue, 18 Jul 2023 20:53:36 GMT

Hello Miguel-Almeida,

May we know which part of the feedback link isn't working? What device are you using to open the link?

Regards,

Dan

Re: Disable Favourites View

Miguel-Almeida — Tue, 18 Jul 2023 22:01:43 GMT

I mean, it's useless, there's no feedback to our feedbacks. For months several people have expressed their thoughts and complaints here, Reddit and in other forums and social networks, like the issue of the lack of Portuguese or the "I don't know" answer when asking the weather, etc.

You've always said to give feedback through the assistance, but, no follow-up is officially or unofficially disclaimed. Nothing, absolute silence from Google.

What's the point of giving any further feedbacks if theres no official statement from Google about the actual and concise matters addressed by the users, besides the utterly ambiguous reaponso of "we hear you and google is always looking for improvements" and so on and so forth?

Clearly nothing is being done, or if it is, it's not properly communicated. There's no dates, or estimated dates, or even a "no, we don't think this is possible, feasible, or we don't want to implement it", nothing concise, like "regarding feature X our stance is clearly Z".

Is this the way Google Compliance works?

Re: Disable Favourites View

Cathal_S — Tue, 18 Jul 2023 22:10:55 GMT

Feedback is as suggested, a one way of getting your thoughts or feature requests straight to the Google engineers. They are not support and can't respond to users directly.

If you need to communicate with a Google representative then use the Get Help link below.

If you can't officially purchase a device from the online Google store and have it delivered to your home address then Google doesn't officially support devices that have been imported to other countries. You can find further information about supported countries as well from links below.

Supported countries:

https://support.google.com/store/answer/2462844

Get Help:

https://support.google.com/googlenest/gethelp

Re: Disable Favourites View

Blue_Smarty — Wed, 19 Jul 2023 04:57:03 GMT

Good morning, yes the matter persists; there's still no way to disable favourites and group devices by room.

Re: Disable Favourites View

Dan_A — Wed, 19 Jul 2023 17:20:32 GMT

Hi Blue_Smarty,

I totally understand that it's a good feature to use with your Google Home, but the feature is not available. I'd suggest you submit feedback about it. Let us know if you have other questions or concerns; otherwise, we will be locking this thread after 24 hours.

Kind regards,

Dan

Re: Disable Favourites View

LovelyM — Thu, 20 Jul 2023 05:34:59 GMT

Hi folks,

Thanks for sharing this explanation, @Cathal_S.

@Miguel-Almeida, we deeply appreciate you sharing your thoughts and experiences. We don't have any news to share about this feature, which is why we are unable to provide a timeline on when it will be available. Sending feedback using the Google Home app and Google Home and Nest devices enables our product team to hear your reports of issues and requests for improvements or new features. We'll be giving updates to our users if there are any announcements about this feature in the future.

Many thanks,
Lovely