topic Re: Nest Thermostat- cannot reset password in Apps / Account

Nest Thermostat- cannot reset password

ASM561 — Sun, 30 Jul 2023 20:23:49 GMT

I cannot log in to my Nest app and have NOT migrated my account to google. Please help me! When I try to reset the password nothing happens (I never receive the reset email). I have now lost access to my thermostats as well as my camera at my other home.

Re: Nest Thermostat- cannot reset password

cynthiagarner27 — Thu, 03 Aug 2023 11:58:55 GMT

Can't change my password

Re: Nest Thermostat- cannot reset password

EdmondB — Thu, 03 Aug 2023 19:51:41 GMT

Hello everyone,

Checking in — did you get a chance to try the steps shared by MULLER130? If so, how did it go? Let me know if you need more help.

Thanks for the help, @MULLER130.

Best,
Edmond

Re: Nest Thermostat- cannot reset password

EdmondB — Sun, 06 Aug 2023 20:01:19 GMT

Hi there,

Checking in to see if you still need help. Let me know if you have additional questions.

Regards,
Edmond