'Something went wrong. Can't set your current phone location' error when trying to enable Presence

bootonk — Tue, 29 Aug 2023 21:27:24 GMT

Hi- I've been searching for any similar error messages but nothing is coming up and everything I've tried to troubleshoot has also not fixed this.

'Something went wrong. Can't set your current phone location' comes up any time I try to enable the Presence setting over the last two days.

I've tried:

Deleting the Home app and reinstalling it several times
Shutting off my phone and restarting several times
Removing the devices within the Home app and adding them back in
Making sure the 'aways allow' location is enabled
Making sure Google Assistant has my correct address as 'home'
Leaving the 'home' and rejoining it again
Physically leaving my house and checking when I get back home to see if it needed a change of location
Updated my phone to iOs 16.6

The error message itself is all but useless in communicating what is going on. If anyone has any solutions or information that would be very appreciated.

Re: 'Something went wrong. Can't set your current phone location' error when trying to enable Pre...

Juni — Tue, 05 Sep 2023 20:21:41 GMT

Hi bootonk,

Thanks for reaching out and for the information you’ve shared. A few questions: What Nest devices do you own? Were there any recent changes to your phone's settings before it started? Do you have other home members added? If so, are they getting the same message? What is the Google Home app version installed on your phone? If possible, try using another phone to isolate this.

Keep me posted.

Regards,

Juni

topic 'Something went wrong. Can't set your current phone location' error when trying to enable Presence in Apps / Account

'Something went wrong. Can't set your current phone location' error when trying to enable Presence

Re: 'Something went wrong. Can't set your current phone location' error when trying to enable Pre...