topic Re: Nest overcharging every month in Apps / Account

Nest overcharging every month

FlightRN — Thu, 07 Sep 2023 13:51:19 GMT

I’m being charged 28.00 a month since 2020 and have Nest. I cannot even find a helpline or call center to contact. I should only be paying $6-8.00 a month … NOT $28.00 Does anyone know how to get help?

Re: Nest overcharging every month

MplsCustomer — Thu, 07 Sep 2023 14:53:07 GMT

@FlightRN

You could try the "Contact us" link under "Nest Aware Premier Care" on the post below to "Get 24/7 access to Nest Aware Experts on the Nest Customer Care team. They’re available to answer questions, help you access features, and manage your subscription."

https://support.google.com/googlenest/answer/9233159

Re: Nest overcharging every month

Jenelyn_O — Sun, 17 Sep 2023 22:27:11 GMT

Hi there,

Thanks for reaching out. I'm sorry for the delay. To confirm, were you able to get in touch with our support team by visiting the link above? Please let us know, if you still have questions or concerns, as we'll be willing to assist.

I appreciate the input, @MplsCustomer.

Best,

jenelyn