Google Home App

medavidcook — Thu, 14 Sep 2023 17:12:23 GMT

Hello,

I have three Meross smart bulbs which are connected fine and work fine within the Meross app however when I try to use them via the Google Home App two of them get messed up.

The bulbs are labelled

Hallway - works fine

Bedroom

Daughter room

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Bedroom and daughter room get messed up, I can click to turn bedroom on and it will effect daughter room depending whether on or not (if its on it turns off and vice versa) However they work fine through Meross app, all apps are up to date, all firmware is up to date for the bulbs, I have no idea why they keep getting messed up.

I have removed all the bulbs and tried to install again, they work fine for a few days then they dont, anyone have any ideas.

Re: Google Home App

Alex_S — Tue, 19 Sep 2023 17:52:56 GMT

Hi medavidcook,

Thanks for posting — let's get this sorted out. Try to rename one of the bulbs (bedroom or daughter room), then uninstall and reinstall the Google Home app. Command Google Assistant to “Sync my devices” and then try to control the bulbs again.

Let me know how it goes.

Regards,
Alex

topic Google Home App in Apps / Account

Google Home App

Re: Google Home App